Please note that all prices excludes VAT/taxes and duties when ordering outside of EU.
Products that are in stock are normally delivered within 1-2 business days in Sweden and 2-7 business days in Europe, UK, Norway and US. The expected delivery time for an order is set out in the order confirmation. Please note that these delivery times are estimates and might vary. You may cancel the order if a delivery is delayed for more than 30 days and the delay is not due to you.
Depending on delivery method you may be required to pick up the order at a specific delivery point. You are required to pick it up within the time specified in the notification of delivery. If you do not pick up the parcel in time you may be charged a fee and the parcel may be sent back to us at your expense.
You can register products for an exchange or a refund within 14 days after receiving your parcel. We do not accept returns on our briefs due to our very strict hygiene policy.
Please make sure all returned products are unworn, unwashed, and placed in the original packaging including all tags. If this is not respected, we will not accept your return.
Our return process is quick and easy. Please follow these steps below to return an item:
Free return shipping for exchanges within Sweden. Please e-mail us at firstname.lastname@example.org with the model, size and color you would like to exchange to.
For refunds, we ask you to cover the return shipping. We will send you a pre-paid return label and deduct the return shipping cost from your refunded amount.